Privacy Policy

1. Introduction

AI Digital Consulting (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

2. Information We Collect

Information You Provide

• Contact Information: Name, email address, phone number, company name when you contact us or book a consultation
• Business Information: Details about your marketing challenges, goals, and current operations shared during consultations
• Communication Records: Emails, messages, and notes from our interactions

Information Collected Automatically

• Analytics Data: Pages visited, time on site, referring sources (via Google Analytics)
• Technical Data: IP address, browser type, device information
• Cookies: Essential cookies for site functionality and analytics cookies for improving our service

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide requested services
• Prepare proposals and service agreements
• Deliver consulting services and support
• Improve our website and services
• Send relevant updates about our services (with your consent)

4. Legal Basis for Processing (GDPR)

We process your data under the following legal bases:

• Consent: When you submit a contact form or opt-in to communications
• Contract: To deliver services you have engaged us for
• Legitimate Interest: To improve our services and respond to enquiries

5. Data Sharing

We do not sell your personal information. We may share data with:

• Service Providers: Hosting, email, and analytics providers who help us operate our business
• Legal Requirements: When required by law or to protect our rights

6. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

• Encrypted data transmission (HTTPS)
• Secure data storage with access controls
• Regular security reviews

7. Data Retention

We retain your information for as long as necessary to provide services and comply with legal obligations. Contact and business information is typically retained for 7 years after our last interaction for legal and accounting purposes.

8. Your Rights (GDPR)

You have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data (subject to legal requirements)
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Object: Object to processing based on legitimate interests

To exercise these rights, contact us at aidigitalconsulting.com/contact.

9. Cookies

Our website uses cookies for:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)

You can manage cookie preferences through your browser settings.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Policy

We may update this Privacy Policy periodically. The “Last updated” date will be revised accordingly.

12. Contact Us

For privacy-related enquiries or to exercise your rights, please contact us at aidigitalconsulting.com/contact.

13. Google API Services & Connected Applications

AI Digital Consulting operates a reporting application (shown on Google consent screens as “AI Digital Consulting”) that connects to Google services via Google’s OAuth 2.0 and APIs.

What we access. With the account holder’s explicit authorisation, the application reads: (a) advertising campaign performance data (spend, impressions, clicks, conversions, campaign status) from Google Ads accounts we manage on behalf of clients, via the Google Ads API; and (b) website analytics and conversion event data from linked Google Analytics 4 properties, via the Google Analytics Data API. With the account holder’s authorisation, the application also manages Google Ads campaigns on their behalf: creating and updating campaigns, adjusting budgets and bids, and pausing or enabling campaigns. Google Analytics access is read-only. The application does not access any other Google services or personal data.

How we use it. This data is used to produce automated performance reports and dashboards for the account owner and our internal account team, and to carry out the campaign-management actions on the authorising account described above. Google user data is never used for advertising targeting, profiling, sold or transferred to third parties, or used to train AI or machine-learning models, and is never used for any purpose beyond providing these services on the authorising account.

Limited Use. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We do not sell Google user data, do not transfer it to third parties except as necessary to provide reporting to the account owner, do not use it for advertising, and do not allow humans to read it except with the account owner’s consent or where required for security or legal compliance.

Storage & retention. OAuth tokens are stored securely on our private infrastructure and are never shared. Reported metrics are retained only within the performance reports produced for the account owner. Authorisation can be revoked at any time via Google Account permissions, which immediately disables the application’s access.